FAQ - matthewcrowleyphotography


Print Options

What are the different print finishes that you offer?


Coated Kodak Endura professional photo paper with a very smooth, shiny, reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass. This finish has an excellent dynamic range and color. Photos will have a shiny finish, colors will be vibrant, and images will be crisp and sharp.


Kodak Endura premier, professional-grade photo paper. Lustre has a slight gloss with a subtle, often pearl-like, texture. Lustre paper has deeper color saturation and higher contrast than matte and is materially "thicker," or heavier, than consumer paper.


Kodak Endura metallic paper has a metallic appearance that creates images with exceptional visual interest and depth. In addition to delivering rich, vibrant colors and flattering flesh tones, this paper offers century-plus image stability.

I personally recommend Lustre for most landscape and wildlife prints. It is a very professional paper and is ideal for most situations. Metallic is great for images with highlights. I recommend metallic for sunrises, sunsets, nightscapes and architecture.

Do you have any ready to hang print products

There are several ready to hang options for prints, all of fine quality. They include:



Fine Art Giclée Canvas Gallery Wraps are printed directly onto museum quality canvas material using high quality archival inks.

The Canvas Print is then wrapped around a stretcher frame so that the photo’s edges are visible on the sides of the frame. Available in 3/4, 1½, and 2½ -inch depths.


Traditional Photographic or Fine Art Canvas Prints mounted on Gator Foamboard.

Canvas Board Prints are a Giclée Fine Art Print printed directly onto canvas material. The print is then mounted on Gator Foamboard, which is very rigid foamboard and lightweight backing. It is durable and will not warp.


Giclée Fine Art Prints printed directly onto the canvas material. The resulting prints are then stretched and stapled onto a wood artists stretcher bar frame, suitable for framing or displaying as-is.

Thin Wraps

Your choice of Lustre Paper, Metallic Paper or Giclée Canvas material over-laminated with a soft Satin Laminate. The resulting product is then mounted on Gatorboard.

A 1/2" spacer is applied to the back of the ThinWrap which allows the image to be hung and appear to float from the wall. No frame needed, these beautifully mounted and finished prints are available in a wide variety of sizes.


MetalPrints™ represent a new art medium for preserving photos by infusing dyes directly into specially coated aluminum sheets.

Because the image is infused into the surface and not on it, your images will take on an almost magical luminescence. Metal Prints are available in High Gloss and Satin.

You've never seen a more brilliant and impressive print! Colors are vibrant and the luminescence is breathtaking. Detail and resolution are unsurpassed. MetalPrints have also been proven to endure the test of time, with exceptional image stability.

Float Mount Hanger floats print 1/2-inch off wall.

What does Giclée mean?

Giclée (pronounced Gee’clay) is a French term meaning to spray or squirt, which is how an inkjet printer works. The Giclée process prints high-quality archival inks directly onto museum-quality canvas material using a high-resolution large format injet printer.

Purchasing Prints

What print lab do you use for prints?

All prints are through Bay Photo Lab, located on the California Coast. They provide only the highest quality digital photo prints and are rated very high for online print labs.

How do I add photos to the cart?

There are several different ways to add photos to the cart in a gallery:

  • Click BUY PHOTOS at the top-right of the gallery, choose Photos from this Gallery, select the product (e.g. 4x6 Print Lustre Finish), select the quantity and then click ADD PHOTOS TO CART.
  • Hover over an image in the gallery and click BUY, in the lower right-hand corner of the image. Choose This Photo, select the quantity of the product that you are interested in (e.g. 4x6 Print (Lustre)), then click CHECKOUT.
  • Click on an image in the gallery. It will open in a lightbox. Click BUY, in the lower right-hand corner of the window. Choose This Photo, select the quantity of the product that you are interested in (e.g. 4x6 Print (Lustre)), then click CHECKOUT.

When I click checkout, it takes me to a page that says "SmugMug." What is SmugMug?

SmugMug is the service through which matthewcrowleyphotography.com is hosted. It is an all in one service combining portfolio and eCommerce features together. SmugMug takes care of all ordering, customer support and shipping of products to you, the customer.

Can I crop an image before I purchase it?

Images can be cropped on The Goods page, after clicking Checkout the first time. There is a section called Crop where you can press the Adjust button and manually adjust the crop of the image.

How do I enter a Coupon Code?

After choosing your products and clicking Checkout for the first time you will see Your Shopping Cart. Directly below that should be text that reads, "Have a Coupon?" Enter your Coupon Code in that field and then hit apply.

Frames and Other Options

Can I have my print framed or mounted at the time of purchase?

There are many different options to choose from for framing and mounting. When you click the Checkout button the first time it will take you to a page called The Goods. There you can click the ADD FRAMES & MORE button to take you to the options.


You can choose from a number of styles and colors of FRAMES and MATS by clicking the check box next to the product.


You can choose to have your print mounted directly onto a surface such as 3/4" Standout, Gatorfoam, or 2MM Black or White Styrene.


You can choose to have a texture applied to your print such as Canvas, Linen or Pebble.

You can also choose to have a Protective Coating or Satin Laminate applied to your artwork, for preservation.

For any additional questions please don't hesitate to Contact Me.

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